Shipping policy

At Total Yard Supply, we work to process and ship orders as quickly as possible. Please review the information below for details about our order processing and delivery times.

1. Order Processing

Orders are generally processed within 0–1 business days after the order is placed and payment has been successfully confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been processed and shipped, tracking information will be provided when available.

2. Shipping Time

Our estimated shipping time is:

3–7 business days

Shipping time begins after your order has been processed and shipped.

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside our reasonable control.

3. Shipping Delays

Although we work with shipping carriers to provide reliable delivery, unexpected delays may occur.

Total Yard Supply is not responsible for delays caused by:

  • Weather conditions
  • Carrier delays
  • Holidays or peak shipping periods
  • Incorrect or incomplete shipping information
  • Natural disasters
  • Other circumstances beyond our reasonable control

If your order appears to be significantly delayed, please contact us for assistance.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to update the information before your order is processed or shipped.

Once an order has shipped, we may not be able to change the delivery address.

5. Lost, Damaged, or Incorrect Orders

If your package arrives damaged, contains an incorrect item, or appears to be lost, please contact us as soon as possible.

We may request your order number, photographs, tracking information, or other details needed to investigate the issue.

6. Delivery Issues

If tracking information indicates that your package has been delivered but you cannot locate it, please check around your delivery location and with household members or neighbors.

You may also contact the shipping carrier for additional delivery information.

If you still need assistance, contact Total Yard Supply and we will make reasonable efforts to help.

7. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the order, destination, shipping method, or other applicable factors.

8. Changes to This Shipping Policy

Total Yard Supply may update or modify this Shipping Policy from time to time.

Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have questions about shipping or delivery, please contact us:

Total Yard Supply
55 Paradise Ln
Bay Shore, NY 11706
United States

Phone: +1 516-217-1009