Privacy policy

At Total Yard Supply, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you use our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment and transaction information
  • Customer service communications
  • Device and browser information
  • IP address
  • Website usage information
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.
  • Process payments and provide transaction services.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Respond to questions and requests.
  • Manage your account or customer relationship.
  • Improve our products, services, and website.
  • Analyze website usage and performance.
  • Detect, prevent, and investigate fraud or unauthorized activity.
  • Maintain website security.
  • Comply with applicable legal and regulatory requirements.
  • Send marketing communications where permitted by law and where appropriate consent has been obtained.

3. Payment Information

Payments may be processed by third-party payment providers.

We do not intentionally store complete payment card numbers or security codes on our systems. Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may be used for:

  • Essential website functionality
  • Shopping cart and checkout functionality
  • Remembering preferences
  • Website analytics
  • Performance improvements
  • Marketing and advertising, where applicable

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including providers involved in:

  • Payment processing
  • Shipping and delivery
  • Order fulfillment
  • Website hosting
  • Analytics
  • Customer support
  • Fraud prevention and security
  • Marketing and advertising, where applicable

We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, security, or policies of third parties. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of certain personal information.
  • Requesting information about how your personal information is collected and used.
  • Opting out of certain marketing communications.
  • Withdrawing consent where processing is based on consent.

These rights may be subject to legal limitations and exceptions.

11. Marketing Communications

Where permitted by law, we may send promotional communications about products, offers, or services.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending necessary transactional or service-related messages, such as order confirmations, shipping updates, or responses to customer requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Total Yard Supply
55 Paradise Ln
Bay Shore, NY 11706
United States

Phone: +1 516-217-1009