Payment policy
At Total Yard Supply, we aim to provide a convenient and secure checkout experience. This Payment Policy explains how payments are handled when you place an order through our online store.
1. Accepted Payment Methods
We accept the payment methods displayed and available at checkout.
Available payment options may include major credit cards, debit cards, digital payment methods, and other payment services supported by our checkout provider.
Payment options may vary depending on your location and other factors.
2. Payment Authorization
When you place an order, your payment information is submitted for authorization through our payment processing provider.
Orders are processed after payment has been successfully authorized and confirmed.
If a payment is declined or cannot be authorized, the order may not be completed.
3. Payment Security
Payment transactions may be processed through secure third-party payment providers.
Total Yard Supply does not intentionally store complete payment card numbers or security codes on our systems.
For your security, please do not send complete payment card information through email, phone messages, or other unsecured communication methods.
4. Billing Information
Customers are responsible for providing accurate billing information during checkout.
Incorrect billing information may result in declined payments, verification issues, or delays in processing an order.
5. Prices and Charges
Product prices and any applicable shipping charges will be displayed during checkout before you complete your purchase.
Prices may change at any time without prior notice.
If an obvious pricing or product information error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order in accordance with applicable law.
6. Payment Problems
If you experience a payment issue or believe you have been charged incorrectly, please contact us as soon as possible.
Please provide your order number and relevant transaction details when contacting us.
For your security, never provide your complete card number or security code when contacting customer support.
7. Refunds
Approved refunds are generally issued to the original payment method used for the purchase.
The time required for a refund to appear in your account may vary depending on your payment provider or financial institution.
Please refer to our Return and Refund Policy for additional information about refund eligibility.
8. Fraud Prevention
We may review transactions for security and fraud-prevention purposes.
We reserve the right to refuse or cancel transactions that appear to be unauthorized, fraudulent, suspicious, or otherwise inconsistent with our policies or applicable law.
9. Changes to This Payment Policy
Total Yard Supply may update this Payment Policy from time to time.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Contact Us
If you have questions about payments, charges, or refunds, please contact us:
Total Yard Supply
55 Paradise Ln
Bay Shore, NY 11706
United States
Phone: +1 516-217-1009